Shipping policy

Items are shipped via Express Post (Australia Post)

 

All returns must be lodged with an Australia Post outlet prior to 4pm on the final day of your hire. If your hire ends on a weekend or public holiday, please lodge with an Australia Post outlet on the first business day available. Please retain the receipt issued by Australia Post as proof of lodgement of your return. We do not recommend the use of a post box as you will have no evidence of lodgement which is required in the event a parcel is missing or lost in transit.

Returns and Late Fees

9.     All garments are to be returned to Peninsula Dress Hire (unless otherwise agreed by Peninsula Dress Hire in writing) by 4pm 4-days (inclusive) following collection of the garment.

a.     If you selected pick up as your delivery method, you must return the garment to the same address as you collected it from by the return date unless otherwise arranged in writing with Peninsula Dress Hire. 

b.     If you received the dress via post, please use the return prepaid label provided and place in an Australia Post YELLOW Box before 4pm or lodge at Australia Post for return. 

10.  If the garment is not returned by agreed return time:

a.     you will be charged late fees in the amount of $30 per day until the garment is returned to Peninsula Dress Hire; and

b.     and the garment is not returned within 7 days from the Return Time, the late fees you will be charged will be the amount of the recommended retail price (RRP) of the garment as listed on Peninsula Dress Hires’ website.